Terms & Conditions


Here at The Silk Scrunchie, we understand that sometimes your order isn't quite what you expected. That's why we offer a 30-day refund policy. This means that you are able to refund your product within 30-days of the purchase date. If it has been more than 30 days, unfortunately you won't be able to return your item. 

To be eligible for a return, your product must be unused and in its original packaging. You will be responsible for shipping costs incurred to return the item.

If you are unhappy with your item or wish to return it, please email orders@thesilkscrunchie.com.au



The Silk Scrunchie is fully committed to providing you with a secure shopping experience that protects your information. Any information share with The Silk Scrunchie will be handled in a safe and secure way and is protected. 

The Silk Scrunchie stores no credit card information. Our payment system uses SSL encryption to encrypt your details before it is transmitted through the internet. 

By signing up to The Silk Scrunchie's mailing list, you may receive regular updates on topics such as products, promotions and industry news. You will have the option to "opt out" from this service at any time. 



If you have any questions about these terms & conditions, please email hello@thesilkscrunchie.com.au